TERMS & CONDITIONS
Welcome to Sugarstyle, Operated by Commercetools Enterprises Private Limited
At Sugarstyle, we aim to be more than just a fashion destination—we are a community where individuality meets contemporary trends. Your trust is of utmost importance to us, and we are committed to ensuring a safe, efficient, and enjoyable shopping experience while upholding the privacy of your personal information.
Throughout this agreement, “we,” “us,” or “our” refers to Commercetools Enterprises Private Limited, and “you,” “your,” or “user” indicates our respected customers and platform visitors. These Terms & Conditions define your rights and responsibilities while using our services, engaging with our website, and making purchases. Please review the contents carefully. By accessing or utilizing our services, you are agreeing to be bound by these terms. If you do not accept any part of these terms, we advise that you discontinue use of our platform immediately.
By accessing or using our website, you affirm that you have read, understood, and accepted these Terms & Conditions. We retain the right to revise or update these terms at our sole discretion without prior notice. Your continued use of the platform signifies agreement with the current version of these terms. If you do not consent, you must stop using our services.
To make purchases, you may need to register an account. By signing up, you confirm that you are at least 18 years of age and that all information provided is true, accurate, and up to date. You are responsible for safeguarding your login credentials and any activities conducted under your account. Users are permitted to maintain only one account. Any violation, including creation of multiple accounts, may result in suspension or termination. Our Privacy Policy details how we manage your personal data.
By interacting with Sugarstyle, you agree to:
By registering, you also consent to receive marketing and promotional communications from us. You may opt out of these messages at any time by following the instructions provided in the emails or by contacting our support team.
We endeavor to present accurate details, pricing, and inventory status for all listed products. Nonetheless, occasional errors may occur. Prices and stock availability can change at any time without prior notice. Additionally, due to varying display settings, product colors may appear slightly different in person. We reserve the right to cancel orders resulting from typographical errors, stock discrepancies, or incorrect pricing.
Order Processing & Payment Terms
Orders are fulfilled only after successful payment validation. We accept a wide range of payment methods, including major debit/credit cards and widely-used digital payment systems. The billing details entered must correspond with the payment method used. If payment authorization fails, the order may be delayed or canceled. We are not responsible for delays or errors arising from third-party payment providers.
Order processing and shipment will fol l ow the timeframes specified in our Shipping Policy. Actual delivery times may vary based on your location, courier services, and other external influences like weather conditions. We are not accountable for delays caused by factors beyond our control. For detailed shipping terms, please refer to our Shipping & Delivery Policy.
Returns are accepted within a designated period, provided that the items are unused, returned in their original packaging, and have all tags intact. Refunds are issued to the original method of payment. Products are eligible for return only in the case of damage or manufacturing defects. Kindly refer to our Returns & Refunds Policy for complete information.
You may cancel an order only if it hasn’t yet been dispatched. Once shipped, cancellations are no longer permitted. We reserve the right to cancel any order in case of payment failure, incorrect user information, or lack of inventory. For more information, see our Order Cancellation Policy.
All visual, textual, and multimedia content on Sugarstyle—including logos, product images, and graphics—is either owned or properly licensed by us. Unauthorized use, reproduction, or modification of any content is strictly forbidden.
By submitting reviews, testimonials, or any media content, you grant us a royalty-free, non-exclusive license to publish and display your content in a manner that does not infringe upon any third-party rights.
We are firmly committed to safeguarding your personal data. For detailed practices regarding data usage and protection, please consult our Privacy Policy.
You retain the right to view, update, or request deletion of your personal data. You can also manage your communication preferences at any time. Your information may be shared with trusted third-party partners under secure agreements, strictly for the purpose of enhancing your shopping experience.
We expect users to conduct themselves ethically and respectfully. Any attempt at fraudulent activity, harassment, or misuse of our platform may result in immediate account suspension and could lead to legal proceedings.
In case of any disputes, we encourage open communication to resolve matters amicably. If issues remain unresolved, the dispute may be directed to arbitration to ensure a fair resolution process.
Our operations fully adhere to the prevailing e-commerce laws and regulations applicable in India. All users are expected to comply with these legal frameworks when using our services.
Liability Limitations
Although we strive to provide a seamless and enjoyable shopping experience, we are not liable for any indirect, incidental, or consequential damages resulting from the use of our platform or services.
All products are sold on an “as-is” basis. Please read product descriptions carefully before making a purchase. Minor variations in appearance do not constitute grounds for complaint.
We are not responsible for any delay or disruption in service resulting from events beyond our control, including but not limited to natural disasters, pandemics, governmental restrictions, or logistical issues. We will endeavor to keep you informed and, where possible, offer suitable alternatives or refunds.
Our Terms & Conditions may be revised periodically to reflect legal, technological, or operational changes. Significant modifications will be clearly communicated to ensure transparency and awareness.
If you need help, our support team is ready to assist. Please reach out through our "Contact Us" page or email us at Commercetoolsenterprisespvtltd@gmail.com / Commercetoolsenterprisesauthor@gmail.com. Our mission is to make your shopping experience smooth, enjoyable, and rewarding.
Thank you for choosing Sugarstyle. We value your support and are committed to exceeding your expectations every step of the way.